Effective Date: Saturday, February 8, 2025
At Vibelearny, we are committed to providing high-quality courses and a seamless learning experience. To ensure fairness and transparency, we have established the following refund policy. Please read it carefully before making a purchase.
1. Refund Eligibility
Refunds are only available if:
- A refund request is submitted within 30 minutes of purchase.
- You have not accessed or downloaded any course content (e.g., videos, quizzes, or downloadable resources).
2. Non-Refundable Situations
Refunds will not be granted in the following cases:
- If the refund request is made after 30 minutes of purchase.
- If you have accessed, streamed, or downloaded any part of the course content.
- For subscription plans, unless the refund request is made within 30 minutes of the initial purchase.
- For promotional or discounted purchases, unless otherwise stated.
3. How to Request a Refund
To request a refund, follow these steps:
- Contact our support team at [support@vibelearny.com] within 30 minutes of your purchase.
- Provide the following details:
- Your full name
- Email address associated with your account
- Order number or transaction ID
- Reason for the refund request
- Our team will review your request and respond within 10 business days.
4. Refund Processing
- Approved refunds will be processed within 10 business days.
- Refunds will be issued to the original payment method used during the purchase.
- Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.
5. Revocation of Access
Once a refund is issued, you will lose access to the course or subscription for which the refund was granted. If you wish to regain access, you will need to repurchase the course or subscription.
6. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on the Vibelearny platform. Continued use of Vibelearny after changes constitutes acceptance of the updated policy.
7. Contact Us
If you have any questions about this Refund Policy, please contact us at:
Email: support@vibelearny.com